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Risk Disclosure

RIsk Disclosure

Last Update: December 01, 2025

 

  • This Disclosure for Virtual Currency Services outlines the terms, conditions, and inherent risks associated with virtual asset transactions conducted through Eratree services. By engaging in such transactions, users acknowledge and agree to adhere to the policies and responsibilities detailed herein. 

  • The virtual currency industry is characterized by a dynamic regulatory and technological landscape. Eratree is committed to compliance with all applicable laws and regulations, including those enforced by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), emphasizing compliance, transparency, and consumer protection. 

  • This disclosure aims to ensure user comprehension of: 

    • The nature and associated risks of virtual currencies. 

    • User responsibilities concerning the purchase, holding, or transaction of virtual currencies. 

    • The irreversible nature of virtual currency transactions. 

    • The critical importance of safeguarding digital assets and preventing unauthorized access. 

    • User obligations regarding compliance with applicable tax laws and reporting requirements. 

  • Irreversible Nature of Transactions and Risk Awareness: 

    • Virtual currency transactions are final and cannot be reversed, refunded, or canceled once completed, including instances of errors such as incorrect addresses or transaction amounts. 

    • Users bear full responsibility for verifying all transaction details prior to confirmation. 

    • Virtual currencies, including Bitcoin and other digital assets, are subject to significant price volatility. Users must understand and accept these risks before proceeding with any transaction. 

    • The virtual currency sector is frequently targeted by fraudsters through phishing scams, investment schemes, and unauthorized access attempts to digital wallets. 

    • Eratree will never request access to user wallets, private keys, or passwords. Users are advised to exercise extreme vigilance when interacting with third parties. 

    • Eratree provides no guarantees regarding the future value of virtual assets or the operational success of blockchain networks. 

    • Users acknowledge sole responsibility for their Virtual Currency decisions. 

  • Privacy and Data Protection: Eratree is dedicated to protecting user privacy and ensuring secure handling of personal information in compliance with relevant privacy laws and regulations. 

    • Collection and Use of Personal Information: Only necessary personal information is collected to fulfill legal and regulatory obligations and facilitate transactions, primarily for identity verification, fraud prevention, transaction processing, and compliance with PCMLTFA regulations. 

    • Storage and Security: Personal data is securely stored using industry-standard encryption and access control mechanisms, with rigorous security measures implemented to protect against unauthorized access, misuse, or loss of information. 

    • Sharing of Information: Eratree does not sell or share personal information with third parties, except when legally mandated by law or regulatory authorities. 

  • Disclosure of Service Use and Liability: 

    • Acceptable Use of Services: Users agree to utilize Eratree's services exclusively for lawful purposes and in adherence to all applicable laws and regulations. Misuse for illegal activities is strictly prohibited and may result in service termination and reporting to regulatory authorities. 

    • No Liability for Losses: Eratree is not liable for losses arising from: 

      • Errors in transaction details (e.g., incorrect wallet address or amount). 

      • Fluctuations in the value of virtual currencies. 

      • Unauthorized access to user digital wallets or private keys. 

      • Funds sent to an incorrect or unintended recipient address, including instances where the user directs the transaction to an address not owned or controlled by them. 

  • Common Scams and Fraud Awareness: To enhance protection against fraudulent activities in the virtual currency space, users should be aware of: 

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